Privacy policy

This Privacy Policy describes how m3capsule ("we," "us," "our") collects, uses, and protects your personal information when you visit or make a purchase from m3capsule.com.

1. Information We Collect
When you visit our site or place an order, we may collect:

  • Personal details you provide, such as name, shipping address, billing address, and email address
  • Order and payment information (processed securely through our payment provider)
  • Device and usage information, such as browser type, IP address, and pages visited
  • Information you submit through contact forms or newsletter sign-ups

2. How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order, including shipping updates
  • Respond to customer service inquiries
  • Send marketing emails, only if you've opted in (you can unsubscribe at any time)
  • Improve our website and product offerings
  • Detect and prevent fraud

3. Sharing Your Information
We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, shipping carriers, email platforms)
  • Legal authorities, if required by law or to protect our rights

4. Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work properly.

5. Data Security
We take reasonable measures to protect your personal information, including SSL encryption on our website. However, no method of transmission over the internet is 100% secure.

6. Your Rights
You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

7. Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:

m3capsule
8562 Refuge Point Cir, North Charleston, South Carolina 29420, United States
Email: support@m3capsule.com